QuALITY - EC - Satisfaction Questionaire

Please, help us improve our service and attention to our clients. Fill in this questionnaire grading your answers from 1 (not at all satisfied) to 5 (fully satisfied). If you grade us below 3, please explain the reasons on the space given below.

This questionnaire is anonymous, nevertheless if you fill in your details we can give your comments a personal follow up:

Personal data
Company
Position
Name
Address
Questions
Grades
Are you satisfied with the attention given from our administration department?
1 2 3 4 5
Are your sales conditions clear to you?
1 2 3 4 5
Do you consider our products’ prices according to their quality?
1 2 3 4 5
Is our service’s quality according to their expectations?
 1 2 3 4 5
Do you consider our personnel’s behavior correct?
 1 2 3 4 5
Do you find our web site useful? What do you use it for?
 1 2 3 4 5
Overall, What level of satisfaction do we give you?
 1 2 3 4 5
In your opinion Where do you think we could improve?
Do you have any complaint about our products? Which?
 1 2 3 4 5
In our costumer’s service phone number satisfactory for you?
 1 2 3 4 5

Any comments about our company or products are most welcome:

 

TEL: 925 32 25 22 FAX: 952 34 84 10
Call center: 901 11 68 28
Ctra. de Consuegra Km 1,200
E45470 - Los Yébenes - Toledo
info@gresmanc.com
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